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May 06, 2021
Customer service and chatbots, the ideal relationship
Chatbots can solve queries in real-time, making customer service efficient and effective
Chatbots, the perfect ally for attracting customers in the "new normal"
It is highly likely that in the "new normal" online purchasing keeps increasing, turning chatbots into the perfect ally.
Why are chatbots a great ally for ecommerce?
Chatbots can be great allies for e-commerce thanks to the advantages they have to offer. 71% of customers prefer talinking to virtual assistants to solve their queries as soon as possible.