Digital transformation, Conversational AI & Nearshoring

We see the future. It’s digital, scalable and affordable.

Solutions

Conversational AI: Improve Experiences and Conversion

Meet customer demands and enhance human capabilities with AI implementation and training.

Digital Transformation: Modernize, Automate and Advance

AI and cloud solutions that automate, analyze, and infuse artificial intelligence and machine learning across operations.

Outstaffing: Collaborative, Fast and Cost-effective

Rapid development and implementation of technology solutions with more than 20,000 highly skilled technology professionals.

Clients & Partners

Insights

Why Mexico: Viva Tech Development in Mexico

Mexico is home to more than 650,000 working technology professionals with a technology workforce expanding 3X faster than the global average.

¿No Habla Español? Bi-Lingual Chatbots

Sixty-million Americans speak Spanish. If your chatbot doesn’t, you’re ignoring a huge customer base.

Business are facing very important challenges

Rapid, cost-effective implementation of Conversational AI, Digital Transformation and Outstaffing Solutions delivered through highly skilled technology professionals in Mexico

Case Studies

BANKING AND FINANCIAL SERVICES

Though banks dedicate considerable resources to customer service, many still struggle to answer inquiries quickly and effectively resulting in low customer satisfaction and high employee turnover.

MANUFACTURING

Today organizations can digitally monitor the status and performance of individual machines in real time, while AI-powered chatbots help with inquiries, sales and service.

RETAIL

Customers can now choose to buy from big companies or small – even from an individual person selling online. Adapt to this trend now, or risk losing sales and market share.

News and Events

Customer service and chatbots, the ideal relationship

Chatbots can solve queries in real-time, making customer service efficient and effective

How is the pandemic accelerating technology adoption in enterprises?

The onset of the pandemic broke several business schemes and has forced companies to implement different technological tools in order to adapt.

How have chatbots significantly assisted the financial sector during the COVID-19 pandemic?

Chatbots are expected to handle up to 85% of financial transactions by the end of 2020. NDS Cognitive Labs reports multiple advantages of this technology.

How to Improve Customer Relationships Through Omnichannel

Omnichannel is one of the newest and most promising strategies, as it focuses on meeting customer needs through an integrated service.