Digital transformation, Conversational AI & Nearshoring

We see the future. It’s digital, scalable and affordable

Innovation and Competitive Advantage through Conversational AI

Our services

Tech Talent

Trained in global standards? Check. Long-term relationships with diverse teams of dedicated full-stack IT pros who speak the language of business? True value.

Software Development

Affordable full-cycle software development is where we start. Quality and innovation are the results. Quality saves time and money. Innovation transforms businesses.

Conversational AI

Improve interactions with AI-driven chatbots that scale 24/7. They interact, guide, and convert customers in English and/or Spanish. Your customers, employees, and bottom line will thank you.

Solutions

Digital Transformation

Whether technology is a core business strategy or a key imperative to build your business, we’ll help you build it right the first time.

Cloud Solutions

We help you migrate, modernize, and maintain your cloud infrastructure while unlocking new value with AI, ML, and world-class security and compliance.

Partners

Our long-term relationships with top technology providers support our AI, cloud, cybersecurity, ecommerce and mobile capabilities. And we support our partners, too, with global implementation.

Clients & Partners

Insights

Why Mexico: Viva Tech Development in Mexico

Mexico is home to more than 650,000 working technology professionals with a technology workforce expanding 3X faster than the global average.

¿No Habla Español? Bi-Lingual Chatbots

Sixty-million Americans speak Spanish. If your chatbot doesn’t, you’re ignoring a huge customer base.

See Clip's AI Fintech Chatbot Solution Developed by NDS Cognitive Labs Using IBM Watson

Improving customer engagement and sales through data analytics is the key to growth and valuation. AI chatbots unlock the potential. They engage customers 24/7, answer questions, and handle callers, texters, chatters and visitors – all while collecting data to increase sales and ROI. Please enjoy this video of our AI Fintech Chatbot at work for digital payment platform Clip, built on IBM Watson.

Case Studies

BANKING AND FINANCIAL SERVICES

Though banks dedicate considerable resources to customer service, many still struggle to answer inquiries quickly and effectively resulting in low customer satisfaction and high employee turnover.

MANUFACTURING

Today organizations can digitally monitor the status and performance of individual machines in real time, while AI-powered chatbots help with inquiries, sales and service.

RETAIL

Customers can now choose to buy from big companies or small – even from an individual person selling online. Adapt to this trend now, or risk losing sales and market share.

News and Events

NDS Cognitive Labs Experiences Record Growth in 2021, Bolstered by Key Partnerships and Executive Appointments

NDS Cognitive Labs has seen tremendous growth this past year. From chatbots to cloud services, and everything in between, we’re proud of our progress and grateful to our employees, clients, and partners that made this possible. Bring on 2022!

Gustavo Parés Appointed to President of Global Information Technology Management Association

NDS Cognitive Labs founder & CEO Gustavo Parés has been appointed CEO of the Global Information Technology Management Association to lead the organization’s spirit of worldwide technology collaboration. Read more about his new role:

Especialistas en Inteligencia Artificial e ingenieros mexicanos, los nuevos perfiles en Tecnologías de la Información que están causando furor en las empresas estadounidenses

NDS Cognitive Labs, especialista en tecnologías de IBM, Microsoft, Amazon, Google e Intel ha hecho pública su oferta de talento especializado en TI a través de la plataforma Fuga de Cerebros, enfocada en resolver el problema de la escasez de este talento a nivel mundial..

Global Demand for Technical Talent Transforms Mexico into Advanced Technology Development Hub

For a decade NDS Cognitive Labs has served the sophisticated technology needs of tech giants like IBM, Microsoft, Amazon, Google, and Intel with its NDS Technical Talent offering. Today we are making the offering available to help address the talent shortage worldwide.