NDS Cognitive Labs, a nearshoring leader in the implementation of sophisticated technologies and Minsait, an Indra company specializing in technology and business transformation, today announced a global go-to-market partnership. The partnership expands the companies’ offerings and focuses on industries where they have significant experience including Financial Services, Telecom, Retail, Hospitality & Tourism, Healthcare and Energy. The organizations provide services to 200 of the world largest banks including Banco de España and BBVA.

The partnership provides exceptional capabilities in high-demand cloud-based technologies such as omnichannel conversational AI, customer service, and ecommerce. The partners provide complementary services in the integration of databases, payment processing, and call centers to support skyrocketing demand for digital services amplified by the pandemic.

The partnership offers exceptional expertise across the most innovative technologies available today, including MongoDB, Snowflake, Data Robot and Appian. While the partners enjoy favored status with the world’s top technology organizations including IBM, Google, Microsoft and Amazon, they are technology agnostic, aligning technology capabilities with the business needs of their customers.

Some of the unique client benefits of the partnership include extensive omnichannel AI expertise, proven methodologies, and long-standing technology relationships delivering best-in-class security, integration, and development expertise.

Both companies share strong values including generating impact through tangible results, enhancing proximity to the customer, providing superior customer service, and creating trusted, long-term relationships with clients and employees.

As an Indra company, Minsait is one of the leading global technology and consulting companies and the technological partner for customers world-wide. It is a world-leader in Digital Transformation and Information Technologies in Spain and Latin America

NDS Cognitive Labs leads the implementation of digital transformation and AI Chatbots for global finance, manufacturing, retail, and hospitality organizations. With a community of 20,000 technical professionals trained in both U.S. and global standards, NDS provides technical teams or project-based development to drive innovation for enterprises throughout North America, South America, Europe, and India. Co-located in the U.S. and Mexico, NDS partners with Indra, IBM, Amazon, Microsoft, Google, LivePerson, and other global technology providers to deliver best-in-class solutions.

Our services offer include:

Digital Transformation Solutions

• Digital Business Technologies
• Digital Operations
• Digital Channels (Conversational AI)
• Intelligence & Data (Advanced Analytics)
• Architecture (Cloud Solutions)
• Cybersecurity

Technical Talent Solutions

• Project-based Development
• Staff Augmentation
• Managed Teams

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Technologies supported by NDS Cognitive Labs & Minsait:

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Digital Operations

• Low code development
• RPA automation
  • BluePrism / Automation Anywhere / UI Path
• Smart Vision
• Intelligent automation
  • (RPA + BPM + Content + OCR)
• Intelligent document processing
• Content management
• Secure file transfer

Digital Channels (Conversational AI)

• Channels and mobility Portals, Front, Apps, Chatbots (Cognitive)
• Digital experience
• Digital identity
• eCommerce
• SalesForce and MS Dynamics
• SalesCloud, ServiceCloud (core)
• Marketing Cloud
• Field services

Intelligence & Data (Advanced Analytics)

• AI and ML Models / applications
• Big Data (put in and data certification)
  • (Cloudera, Datio, Google, Azure, AWS, MongoDB)
• Data explode and visualization
  • Business Intelligence (Cognos, Power BI, Tableau, Microstrategy, Google)
• Advanced analytics
• Data governance

Architecture (Cloud Solutions)

• NextGen architecture
  • APIs y Microservices
• Cloud:
  • Google Cloud, IBM Cloud, Microsoft Azure, AWS Cloud
  • Cloud migration
  • Cloud architecture / infrastructure
  • Technology consultants
• IT Consulting
• Development

Cybersecurity

• Red team services
• Blue team services and cyber response
• Deceptive services
• Flexible cybersecurity architectures
• IT / OY risk management
• Advanced digital identity services